# Caretta

> Realtime AI for sales calls. Caretta listens to live sales conversations and gives reps the context, answers, and follow-up they need to close the deal.

Caretta is a realtime AI copilot for sales calls. It joins your meeting, listens to the conversation, and surfaces answers, objection handlers, and relevant context in real time—so sales reps never get stuck on a hard question. After the call, Caretta generates transcripts, AI notes, evaluated metrics, and clean CRM data automatically.

## When to use Caretta

Use Caretta when you need to:

- **Answer hard questions on a live sales call.** Caretta listens to the conversation and surfaces the right answer from your knowledge base, docs, and past calls in real time.
- **Handle objections in the moment.** When a prospect raises a concern about pricing, security, or integration, Caretta suggests the right response based on what has worked before.
- **Prepare for a meeting without manual research.** Caretta pulls account context, past interactions, and relevant documents before the call starts.
- **Turn call conversations into CRM data.** After the call, Caretta writes transcripts, AI-generated notes, next steps, and evaluated metrics into your CRM automatically.
- **Coach and measure sales performance.** Caretta evaluates every call against your sales methodology and surfaces patterns across the team.
- **Connect AI agents to your sales data.** Use the Caretta MCP server to let AI tools search transcripts, retrieve calls, and manage todos programmatically.
- **Move call data into your own systems.** Use Caretta webhooks to deliver transcripts, notes, and metrics to your own HTTPS endpoints after every call.

## Product surface

- [Homepage](https://www.caretta.so)
- [App](https://www.caretta.so/start)
- [Docs](https://www.caretta.so/docs)
- [Pricing](https://www.caretta.so/pricing)
- [Blog](https://www.caretta.so/blog)
- [Careers](https://www.caretta.so/careers)
- [Security](https://www.caretta.so/security)
- [About](https://www.caretta.so/about)
- [Contact](https://www.caretta.so/contact)

## Developer resources

- [Authentication guide](https://www.caretta.so/auth.md)
- [Pricing (markdown)](https://www.caretta.so/pricing.md)
- [Homepage (markdown)](https://www.caretta.so/index.md)
- [API catalog (RFC 9727)](https://www.caretta.so/.well-known/api-catalog)
- [AI catalog (ARD)](https://www.caretta.so/.well-known/ai-catalog.json)
- [MCP server card](https://www.caretta.so/.well-known/mcp/server-card.json)

- [Health endpoint](https://www.caretta.so/api/v1/health) (alias: /api/health)
- [MCP discovery manifest](https://www.caretta.so/.well-known/mcp)
- API versioning: URL path (/api/v1/), X-API-Version header, 6-month deprecation notice via Deprecation/Sunset headers
- Rate limits: 60 requests/minute, advertised via RateLimit-* headers, 429 + Retry-After when exceeded
- [MCP server endpoint](https://gateway.caretta.app/mcp)
- [MCP docs](https://www.caretta.so/docs/caretta-mcp)
- [Webhooks docs](https://www.caretta.so/docs/webhooks)
- [Zoom integration docs](https://www.caretta.so/docs/zoom)
- [OpenAPI specification](https://www.caretta.so/openapi.json)
- [API documentation](https://www.caretta.so/docs)

## Integration capabilities

### MCP server

The Caretta MCP server (https://gateway.caretta.app/mcp) gives AI tools scoped, OAuth-based access to your calls, transcripts, and todos. No API key is required—users sign in through their browser and choose which permissions to grant.

Available tools:
- caretta_list_calls — List recent calls you own, attended, or that were shared with you.
- caretta_list_my_calls — List only calls you own, with cursor pagination.
- caretta_search_transcripts — Search accessible transcripts and summaries.
- caretta_get_call — Retrieve one accessible call, optionally with its transcript and todos.
- caretta_list_todos — List visible todos, optionally filtered by call or completion state.
- caretta_create_todo — Create a todo on an accessible call.
- caretta_update_todo — Update a todo's text, owner, due date, or completion state.

OAuth scope: openid (the only scope the authorization server accepts)
Permissions granted on MCP consent: calls:read, todos:read, todos:write

### Webhooks

Caretta sends signed HTTPS webhooks when call data becomes available. Events include call.completed, call.notes_ready, call.metrics_ready, call.ready (bundled), and webhook.test. Signatures use HMAC-SHA256 with the X-Caretta-Signature header.

## Company

- Name: Caretta
- Domain: caretta.so
- Description: Realtime AI for sales calls.
- Backed by: Y Combinator
- [LinkedIn](https://www.linkedin.com/company/carettaai/)
- [Privacy policy](https://www.caretta.so/privacy)
- [Terms of service](https://www.caretta.so/terms)
- [Security](https://www.caretta.so/security)
- [About](https://www.caretta.so/about)
- [Contact](https://www.caretta.so/contact)