Brain
Your company's knowledge, connected and always learning
Caretta learns from every past and future call, every document, and every connected app to build a living knowledge graph of your company.
A living knowledge graph
- — Connects calls, documents, accounts, people, products, decisions, and facts.
- — Understands how information relates instead of storing isolated notes.
- — Makes the company's knowledge visible through the knowledge graph used on the homepage.
Learns from your call history
- — Ingests past calls from the meeting and recording apps the team already uses.
- — Learns from every new call as it happens.
- — Builds memory from the questions, objections, decisions, and customer context inside conversations.
Understands your documentation
- — Reads deeply across product docs, files, wikis, and other company knowledge.
- — Connects documented information with what teams and customers say in calls.
- — Uses the most relevant context when answering questions and guiding reps.
Connect every tool
- — Pulls knowledge from the apps where calls, documents, CRM data, and team conversations live.
- — Keeps the Brain current as information changes across those tools.
- — Links to the full integrations library through a ‘Show integrations’ button.
Outcome
One operational brain that understands the company more deeply with every interaction.